Patient’s Rights
At Wahat Alyasmeen Medical Center, we are committed to providing care that respects the dignity, safety, and individual rights of every patient. Our services are delivered in accordance with recognized medical standards, ethical principles, and patient-centered practices. We believe that informed, respected patients are essential to achieving the best possible healthcare outcomes.
Respect & Dignity
All patients have the right to be treated with respect, compassion, and without discrimination based on nationality, gender, age, religion, or medical condition. We are committed to maintaining a professional and supportive environment at all times.
Information & Transparency
Patients have the right to receive clear, accurate, and complete information regarding their diagnosis, treatment options, procedures, risks, and expected outcomes. Information will be provided in a manner that is understandable and allows patients to make informed decisions.
Informed Consent
No medical procedure will be performed without the patient’s informed consent, except in emergency situations as permitted by law. Patients have the right to ask questions and fully understand their treatment before proceeding.
Participation in Care
Patients are encouraged to actively participate in decisions regarding their healthcare. They have the right to discuss treatment alternatives and to seek second opinions when necessary.
Provacy & Confidentiality
All personal and medical information is handled with strict confidentiality. Patient records are securely maintained and are only accessed by authorized personnel in accordance with applicable laws and regulations.
Access to Media Records
Patients have the right to request access to their medical records, reports, and relevant documentation, subject to applicable policies and legal requirements.
Safe & Quality Care
Patients have the right to receive care in a safe, clean, and properly equipped environment, delivered by qualified healthcare professionals following recognized clinical standards.
Complaints & Feedback
Patients have the right to express concerns, provide feedback, or file complaints without fear of compromising their care. All concerns are handled professionally and addressed in a timely manner.